Order Cancellation
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Cancellation Window: You may cancel or change your order within 6 hours of purchase at no cost. After this window, we cannot guarantee changes or cancellations.
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After Shipping: Once your order has shipped, no changes or cancellations can be made.
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How to Cancel: Contact us at Email: [email protected] with your order details to request a cancellation.
Returns & Refunds
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Return Window: You may request a return within 30 days of receiving your order.
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Our Approach: We want you to be happy. If your item is defective, damaged, broken, or incorrect, we’ll provide a refund or replacement—no need to return the product unless instructed.
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When to Contact: Please check your order upon delivery and contact us within 30 days if there are any issues. Claims made after 30 days may not be covered under warranty.
Eligible for Refund/Replacement:
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Items that are damaged or defective
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Incorrect products (size, style, or material)
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Items that differ significantly from the description
Not Eligible:
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Items that are worn, washed, or altered
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Items with minor, fixable imperfections
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Items missing original tags/packaging
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Unauthorized returns
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Returns due to a change of mind
How to Request a Return or Refund
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Contact Us: Email: [email protected] with your order number, reason for return, and supporting photos/videos.
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Instructions: We’ll provide a return address and instructions within 2–3 business days.
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Ship Back: Send the item using a trackable method and share the tracking number with us.
Refunds & Costs
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Shipping: Customers are responsible for return shipping costs.
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Refund Timeline: Refunds are processed within 2–3 business days after receiving your return. Depending on your bank, funds may take 10–15 business days to appear in your account.
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Important: We are not responsible for unauthorized returns or lost shipments.
For any questions, please contact us at Email: [email protected].